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Finding a YCode


The YCode is an identifier that's unique to each VLE site, and helps us quickly find and access the site you need help with.

If you're already in the VLE site

The YCode will be displayed above the name of your site, in the top left of the screen


If you're not currently in the VLE site:

  1. Go into either your Courses or Communities page in the VLE (depending what type of site your’s is)
  2. Locate the site within the list, either manually or by using the search box at the top
  3. The site’s YCode will be displayed next to its entry in the list.